Privacy Policy
Last updated: May 27, 2025
Saraswati Tutorials Classes is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information in compliance with applicable data protection laws, including India’s Digital Personal Data Protection Act (DPDP Act), 2023.
Information We Collect
We collect information you provide through our contact form, including:
- Required: Name, phone number, class, subject, mode of learning, and parents’ location (for offline classes).
- Optional: Email address, message, and educational board.
We also collect non-personal data via cookies (e.g., for analytics) as outlined in our Cookie Policy. This may include device information, IP addresses, and browsing patterns, collected through tools like Microsoft Clarity.
How We Use Your Information
We use your information to:
- Process inquiries and schedule classes.
- Communicate with you regarding our services (e.g., class updates, responses to inquiries).
- Improve our website and tutoring services through analytics.
- Comply with legal obligations, such as responding to lawful requests from authorities.
We do not sell or share your personal data with third parties except as required by law or with trusted service providers (e.g., Web3Forms for form processing, Microsoft Clarity for analytics) under strict confidentiality agreements.
Data Security
We implement reasonable security measures to protect your data, including encryption via Web3Forms for form submissions. However, no online transmission is 100% secure, and we encourage you to use caution when sharing personal information. We are not liable for unauthorized access beyond our control.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., to provide tutoring services) or as required by law. For example, inquiry data may be retained for up to 2 years to follow up on your requests, after which it is securely deleted. You may request deletion of your data at any time by contacting us.
Your Rights
Under applicable laws, including the DPDP Act, 2023, you have the right to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Request deletion of your personal information.
- Opt out of communications (e.g., emails or calls about our services).
- Lodge a complaint with a data protection authority, such as India’s Data Protection Board, if you believe your rights have been violated.
To exercise these rights, contact us at saraswatitutorials.blr@gmail.com.
Children’s Privacy
Our services are intended for students, including minors. When collecting data from minors (e.g., through the contact form), we require parental consent via the "parents’ location" field for offline classes. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately to have it removed.
Third-Party Services
We use the following third-party services, which may process your data:
- Web3Forms: To process contact form submissions. See their Privacy Policy.
- Microsoft Clarity: For analytics to improve our website. See their Privacy Statement.
These services are bound by their own privacy policies, and we encourage you to review them.
International Data Transfers
Your data is primarily stored and processed in India. However, third-party services like Web3Forms or Microsoft Clarity may transfer data internationally. We ensure these providers comply with data protection laws, including the DPDP Act, and implement safeguards such as standard contractual clauses where applicable.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.
Contact Us
For questions about our privacy policy or to exercise your rights, please reach out to us at:
- Email: saraswatitutorials.blr@gmail.com
- Phone: +91-8904457689
- Address: House no. 23, Aswanth Nagar, Marathahalli, Bengaluru, Karnataka, 560037, India